As Micron has made plans to exit the consumer SSD and RAM business, its Crucial brand is expected to fade into oblivion, meaning that customers will be left high and dry when seeking warranty replacements for their solid-state drives. One 4TB Crucial X9 external SSD ended up failing, prompting the owner to seek a replacement through the company’s RMA service. The storage manufacturer might have approved the RMA, but instead of offering a replacement drive, it offered the customer a $199.99 refund. Not wanting to settle for pennies, the owner wouldn’t budge until a replacement drive was shipped, and sure […]
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