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Best Buy Customer Support Removed A 32GB DDR5 RAM Stick From Gaming Laptop After Charging Full Amount For The 64GB Configuration; Says Upgraded RAM Incompatible

Gaming laptop owner says Best Buy removed one stick of 32GB DDR5 RAM from his machine and set it back

A gaming laptop with 64GB of DDR5 RAM offers tremendous futureproofing for the user, assuming that the machine supports this configuration. Best Buy apparently did not, and according to the owner, after charging him the full amount for the Lenovo Legion 5, the retailer removed one stick of 32GB RAM and kept it while sending back the entire unit, claiming that the additional memory was not compatible with this system. The Legion 5 owner says his gaming laptop has been functioning without any issues for the past 8 months with the 64GB RAM installed On Reddit, “GRINZ_DOCTOR” had purchased a […]

Read full article at https://wccftech.com/best-buy-removes-ram-64gb-gaming-laptop-incompatibility-claim/