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User Claims ASUS Laptop Remained Faulty Despite 10 RMAs; Company Isn’t Allowing 11th RMA Request

An ASUS Vivobook featuring an 'ASUS Lumina OLED' display and 'NVIDIA Studio' branding is shown alongside a 'Recent Repair History' list with RMA numbers and 'CLOSE' buttons.

A wild RMA case just surfaced on Reddit, revealing how ASUS is avoiding product replacement and is returning it without proper repairs. ASUS Reportedly Doesn’t Want to Replace the Laptop and Insists on Chargeable Battery Service; User Says 10 RMAs Couldn’t Fix His Laptop The number of complaints regarding ASUS RMAs has become so large that it raises concerns about the company’s commitment to after-sales service. From denying RMAs due to cosmetic damages that don’t affect the functionality to delivering its flagship OLED monitor in a lackluster packaging, everything looks like a mess. Now another case has surfaced on Reddit, […]

Read full article at https://wccftech.com/user-claims-asus-laptop-remained-faulty-despite-10-rma/