In a rare incident, the company allowed the customer to keep the upgraded OLED variant even though the first one was working fine. Dell Provides a Free Upgrade to User Who Thought His OLED Monitor Died; Gets a 280 Hz Alienware Monitor As a Replacement for the 240 Hz Variant We often overlook amazing RMA success stories buried beneath reports of RMA horror stories. Even though successful RMAs are fairly common, there are some incidents where the manufacturers go above and beyond by offering more than what’s actually required. One such amazing story was shared by the Redditor u/hardcore_gamer29, who […]
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